You know the value your software can offer. How are you communicating that value to your users?
User-friendly documentation is key if you want your users to:
- feel competent and ready to dive in to your software
- trust that they can find the help they need when they need it
- discover the features they need to succeed
Ashley Newton, Technical Author
My two favorite things are writing and learning – I’m happy when I’m exploring new places, technologies, languages, and ideas.
My mission is to become an expert on how your software serves users, and write documentation that connects them to the right information in terms they understand. I strive to bridge the gap between features and users, to enhance support, promote your brand, and keep stakeholders informed.