You know the value your software can offer. How are you communicating that value to your users?
User-friendly documentation is key if you want your users to:
- feel competent and ready to dive in to your software
- trust that they can find the help they need when they need it
- discover the features they need to succeed
Ashley Newton, Technical Author
My name is Ashley and I’m a freelance Technical Author.
My two favorite things are writing and learning – I’m happy when I’m exploring new places, technologies, languages, and ideas.
My Mission and Values
My mission is to become an expert on how your software serves users, and write documentation that connects them to the right information in terms they understand. I strive to bridge the gap between features and users, to enhance support, promote your brand, and keep stakeholders informed.
I dedicate my business to doing what I love most:
What you’ll get with me:
- Quality results
- Professionalism and reliability
- Enthusiastic collaboration
- Spirit of discovery
My customers are individuals and small teams who:
- Value innovation
- Balance growth with having fun and making a positive impact
- Embrace learning by doing
Inspiration and Collaboration
Collaboration and lifelong learning are central to my philosophy. Here’s where I look for inspiration:
Recent articles I’ve shared:
Since the summer of 2015 I’ve participated in a mastermind group – a group of professionals who meet regularly to collaborate and overcome business challenges.
Every week a different person takes a turn in the hot seat, coming prepared to share whatever project or issues they’re dealing with. The others help offer ideas.
Feel free to contact me if you have any questions about getting your mastermind started.